Guest Support
FAQs
Quick answers about The Slow Resorts Limited, both properties, and how booking works.
- Are the Slow Deck and Slow Garden the same place?
- They are sister retreats under The Slow Resorts Limited at Gholtoli Bazar, Louhajang. The Slow Deck sits on the Padma; the Slow Garden is its green-focused companion — now welcoming guests with day packages and night stays.
- How do I book a stay?
- For the Slow Deck, use the online booking request on the Deck site or WhatsApp us at +880 1333-818105. For the Slow Garden, use the Garden booking page or WhatsApp +880 1805-559930 — we confirm availability, deposit, and final pricing personally before payment.
- What is your cancellation policy?
- Deck stays follow our published cancellation rules on the Slow Deck policies page — generally free cancellation up to 72 hours before arrival, with stricter windows for blackout dates. Your confirmation email will spell out terms for your specific booking.
- Can I host a celebration or corporate event?
- Yes — the Slow Deck welcomes weddings, birthdays, and corporate programs. Share event type, guest count, and dates through the Deck celebrations inquiry form or our corporate contact page.
- How do I get there from Dhaka?
- Take the Mawa Expressway toward Padma Bridge and Louhajang. We send a pin, driver instructions, and bridge or ferry notes once your stay is confirmed. See Location & Directions for an overview map.
