Guest Support

FAQs

Quick answers about The Slow Resorts Limited, both properties, and how booking works.

Are the Slow Deck and Slow Garden the same place?
They are sister retreats under The Slow Resorts Limited at Gholtoli Bazar, Louhajang. The Slow Deck sits on the Padma; the Slow Garden is its green-focused companion — now welcoming guests with day packages and night stays.
How do I book a stay?
For the Slow Deck, use the online booking request on the Deck site or WhatsApp us at +880 1333-818105. For the Slow Garden, use the Garden booking page or WhatsApp +880 1805-559930 — we confirm availability, deposit, and final pricing personally before payment.
What is your cancellation policy?
Deck stays follow our published cancellation rules on the Slow Deck policies page — generally free cancellation up to 72 hours before arrival, with stricter windows for blackout dates. Your confirmation email will spell out terms for your specific booking.
Can I host a celebration or corporate event?
Yes — the Slow Deck welcomes weddings, birthdays, and corporate programs. Share event type, guest count, and dates through the Deck celebrations inquiry form or our corporate contact page.
How do I get there from Dhaka?
Take the Mawa Expressway toward Padma Bridge and Louhajang. We send a pin, driver instructions, and bridge or ferry notes once your stay is confirmed. See Location & Directions for an overview map.